We currently offer desktop PC
remote support online and technical engineering assistance and advice helpdesk IT
support for:
Microsoft PC Support:
All versions of
Windows 10, 8, 7, 95, 98, ME, NT4, 2000, XP, Vista, Windows7, Windows8,
Windows10, Microsoft Office,
IE (Internet Explorer), etc.
Tablet Support: All
makes and versions supported.
Linux PC Support: Maintenance and support of all platforms supported
by certified Linux/Unix engineers: Linux, Red Hat, Centos, Unix, Solaris and
Novell platforms! CHAOS / RHEL / Moab / Unix Support, etc.
Network PC Support:
Including setup WAN, LAN, VPN, Wireless support, optimisation with
optional continuous bandwidth monitoring and email alerts. ADSL routers,
network comms support, faults. All leading network equipment routers, switches
supported: Cisco, DrayTek Vigor, D-Link, Linksys, Netgear, ZyXEL, etc.
Typical communication issues resolved high latency, loss of sync, random
disconnections, low bandwidth, poor speed, ADSL faults, etc.
Firewall PC Support: Including setup, configuration issues, all
leading brands: Microsoft ISA, Kerio, Cisco PIX, etc.
PC Email Support: Covering setup, configuration, spam issues,
monitoring, for any type of support problems covering all leading brand
names: Kerio, Icewarp Merak, Microsoft Exchange, Sendmail, etc. Recover
lost accidently deleted emails and repair of corrupt email.
PC Inventory: Computer Audits and reports.
PC Health Checks: Performance boost, tuning, recommendations and
fixes. Computer memory is relatively cheap and it is very easy to add or
replace and is generally the first place to start when considering an
upgrade for better and faster system performance!
PC Patch Management: Managed and automatic scheduled security updates
and software patching service options.
PC Event Monitoring: Alerts, Asset Management, Network System
monitoring with optional managed monitoring of events and alerts
available.
Security advice: Consultancy and technical advice.
PC installation and configuration support, protection from hackers,
viruses, etc.
Disaster Recovery, network back-up procedure design, technical
architecture design.
Typical software hardware
support issues dealt with are: Desktop Support general advice and
guidance on any PC related issues, hardware or software. Resolve PC
driver and error messages.
Help diagnose resolve PC performance issues.
PC software Installation. PC Anti Virus installation and update issues.
Check PC's for Spyware, Trojans, stop annoying pop-ups, viruses and
remove them. PC tune up advice, optimize, repair invalid registry
entries. Perform security audits to help protect your networks, PC's
from hackers and viruses. Run diagnostic software and correct
disk/directory errors.
Recovery of lost accidentally deleted files
and emails!
We check
and install you have all the latest Microsoft security patches
installed. Help diagnose, resolve PC hardware issues.
We can also, provide an annual PC remote
support cover with managed monitoring of events and alerts service for
each PC to warn of problems and resolve them remotely fast, before they
disrupt your home or business!
Low cost remote maintenance, service and administrative IT support
options on an ongoing basis. Confidential data remote back-up, Firewall,
VPN, security specialists, and networking services.
See prices below or Email:
Sales@alpha1teclabs.com
to discuss your requirements for custom quotes. Special bulk discount
deals available for more than one PC support contract on request.
Onsite consultancy and repair also available, please contact
sales
for a quote.