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Mail FAQ Help Part3:

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Frequently asked mail support questions:

How do I setup RSS reader in Webmail Pro?

How can I perform manual SMTP testing of mail servers?

Mail FAQ Help Part1

Mail FAQ Help Part2

Anti-Spam FAQ Help

 How do I setup an RSS reader in Webmail Pro?


Webmail Pro has built in RSS reader support where you can add your own favourite RSS feed. Go to New --> Folder. In New Folder window select type RSS and fill the Channel with RSS feed address. New RSS icon will be added to the right panel.

RSS reader in webmail Pro

 How can I perform manual SMTP testing of mail servers?


To perform a manual SMTP test of a mail server from a command prompt type:
Telnet <machinename or IP address> 25, and then press ENTER.
The output should resemble similar to the following:220 computername.domain.com ESMTP Server (Mail Service version) ready

SMTP uses HELO instead of EHLO, while ESMTP uses ehlo as a greeting - to establish an initial connection. There are a few servers that disconnect when they see EHLO. If the client finds that neither EHLO nor HELO was accepted, for example because the connection was closed, then you have to make a new connection and start with HELO.

Type helo maildomain.com, and then press ENTER.
The output should resemble the following:250 OK

EHLO is just like HELO except that the server's response text provides computer-readable information about the server's abilities.
Type ehlo maildomain.com, and then press ENTER.
The output should resemble similar to the following:
250-Mailserver.maildomain.com Hello maildomain.com [xx.xx.xx.xx], pleased to meet you.
250-ENHANCEDSTATUSCODES
250-SIZE 20971520
250-EXPN
250-ETRN
250-ATRN
250-DSN
250-CHECKPOINT
250-8BITMIME
250-AUTH CRAM-MD5 PLAIN LOGIN DIGEST-MD5
250-STARTTLS
250 HELP

Most ESMTP servers will want you to login, to do this you will need to know a valid account username and password details on the mail server before you can send. Note: you will also need first to convert your username and passwords to encrypted base64.

Type auth login and then press ENTER.
You will then need to enter your Encrypted username, and then press ENTER.
You will then need to enter your Encrypted password, and then press ENTER.

Type mail from:email@maildomain.com, and then press ENTER.
The output should resemble the following:250 OK - mail from <email@domain.com>

Type rcpt to:youremail@yourdomain.com, and then press ENTER.
The output should resemble the following:250 OK - Recipient <youremail@yourdomain.com>

Type Data, and then press ENTER.
The output should resemble the following:354 Send data. End with CRLF.CRLF

Type Subject:This is a mail test, and then press ENTER two times.

Type Mail testing please ignore, and then press ENTER.

Press ENTER, type a period (.), and then press ENTER.
The output should resemble the following:250 OK

When you have finished your SMTP / Telnet session type quit, and then press ENTER.

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Last updated 26/02/2015

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